![]() If the new printhead assembly came with a post-paid mailing label and instructions to return the failed parts to HP. Follow these steps to load paper into the printer. Do I need to replace these color cartridges or is there likely another problem, i.e. This document is for the HP Photosmart Premium All-in-One (C309) and HP Photosmart Premium Fax e-All-in-One (C410) Series Printers. My question is: If I have 4 used up colored inks and a brand new black ink installed, is the alignment being affected by the old cartridges? A msg about this appeared on the Control Panel, giving the option to proceed with old cartridges, or install new ones, but warning that it 'may not permit completion of.' if old ones were not replaced. I have gone through all steps in HP online info about dealing with 'Alignment failure', including cleaning printhead (fair amount of ink was on it), checking cartridge vents, etc. Subsequent to this, the 'Alignment failed' msg appeared. I removed the paper, straightened it and replaced it. 2 days ago, I got an error msg about 'loading plain white paper.', but the paper tray had plain white paper in it. I continued to print & eventually all traces of ink were gone. ![]() This occurred for several sheets afterward, but kept diminishing in amount. Business PCs, Workstations and Point of Sale SystemsĪbout 3 weeks ago, prior to getting above error msg, a large black ink blob appeared on my printed sheet of paper.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press Find support and troubleshooting info including software, drivers, specs, and manuals for your HP Photosmart Premium All-in-One Printer - C309g.Printing Errors or Lights & Stuck Print Jobs.From the HP Smart app: Open the HP Smart app. The printer supports various paper sizes, including letter, legal, executive. From the printer control panel: Look for an ink drop, a cartridge icon, or an Ink Levels menu. It can print up to 33 black and white pages per minute and up to 32 color pages per minute, providing fast and efficient printing. Notebook Hardware and Upgrade Questions Troubleshooting guide and online help for your HP Photosmart Premium All-in-One Printer - C309g. The Photosmart Premium C309g utilizes HPs thermal inkjet technology, delivering high-quality prints with sharp text and vibrant images.
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